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F A Q

Q: Who do I contact regarding a new or existing membership?

A: An email can be sent to membership@cambridgepool.org

 

Q: How do I get my key?  Can I get more than one?

A: The best time to pickup your key is during the opening day BBQ or designated key pickup times. If you are unable to come during those hours, you will need to contact us at membership@cambridgepool.org. Keys will not be delivered on an individual basis unless there are extenuating circumstances. Extra keys are $5 each.

 

Q: Do you offer swim lessons?

A: Yes! Swim lessons are offered to both members and non members. Go here to register.

 

Q: Can I book a pool party?

A: Pool parties are only available to members. Bookings are made online but are not final until guard coverage is confirmed by Melissa.

  • If your gathering is at least two weeks away, book online and she will confirm.

  • If your gathering is within the two weeks, fill out the form AND email Melissa at swim.activities@cambridgepool.org.

Go here to book.  

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Q: Are Lifeguards always on duty?

A: Yes, lifeguards are scheduled during all open hours starting in 2024. However, if a guard is unable to make their shift, we may not be able to get the shift covered. Insurance requires us to have a guard at all times so if the shift can't get covered, the pool may need to close. A sign will always be posted if a lifeguard is not on duty (or during a lifeguard's break). Please remember, even when a lifeguard is there, it is your responsibility to monitor your household members and guests. 

 

Q: Can I bring food and drink?

A: Yes, food and drink is allowed. There is NO FOOD allowed on the pool deck, this includes the kiddie pool. Please keep all food on the grassy area. Alcohol is NOT permitted at any time. 

 

Q: Are pool toys allowed?

A: Yes, pool toys and floaties are allowed. At busier times, the lifeguard may ask swimmers to take larger floaties or games out of the pool. All toys are used at the discretion of the lifeguard. Scuba gear and swim fins may be permitted when the pool is not crowded.

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Q: What is the best way to stay up to date on pool closures?

A: While it is rare, the pool does occasionally close early on holidays, for weather or when chemicals need balancing. We make our best effort to post these last minute closures as quickly as possible. It is best to follow us on Instagram and/or Facebook and we will also email members. The pool will close at 6pm on July 4th.

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Q: How can I help out?

A: We are a non profit pool, any additional help, either monetary or with personal time, is of great benefit. Please reach out at president@cambridgepool.org if you'd like to contribute further. We would also love to see you help out at the pool clean up days in May and September!

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